Support & Maintenance

Your ERPNext system needs ongoing care after launch. Our support and maintenance plans keep your instance secure, performant, and up to date — with a dedicated team ready to resolve issues before they impact your business.

What We Deliver

Continuous monitoring, bug fixes, performance optimization, security updates, and long-term technical support.

Proactive Monitoring

We watch system health, job queues, and error logs so problems are caught and fixed before users notice.

Bug Fixes & Patches

Quick resolution of issues in custom code, configurations, and third-party integrations.

Performance Optimization

Database tuning, query optimization, and caching improvements to keep your system fast as data grows.

Security Updates

Regular ERPNext and Frappe security patches applied with compatibility testing for your customizations.

What's Included

  • Dedicated support channel and SLA
  • Monthly system health reports
  • Scheduled security and version updates
  • Performance optimization reviews
  • Bug fix and enhancement backlog management
  • Emergency incident response

Key Benefits

  • Peace of mind with expert eyes on your system
  • Reduced downtime and faster issue resolution
  • System stays secure and up to date
  • Predictable monthly cost instead of surprise fixes

Ready to Get Started?

Tell us about your project and we'll scope the right approach for your business.